RETURNS
You may return your order within 14 days of receiving it. If 14 days have gone by since you received your purchase, unfortunately I can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

RETURN PROCEDURE

Please note that you are responsible for the return back to me. 

1. Notify me on johanna@studiogul.com. Provide your name and order information.

2. All items should be returned in its original condition and packaging. I reserve the right to refuse any returns that do not fulfill these criteria.

3. Please note that you are responsible for the return back to me. Use a shipping carrier of your choice. I recommend using a trackable service so that the product and your refund isn’t lost. Send your parcel here:

Studio Gul - Johanna Skånmyr

Skärvallsgatan 1A

426 79 Västra Frölunda

Sweden

4. I will refund the amount paid for the product, including the initial shipping fee once the parcel is returned to me.

REFUNDS (if applicable)
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

I will refund the amount paid for the product, including the initial shipping fee (the shipping to your home). Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.

If your refund is approved it will be processed, and a credit will automatically be applied to your original method of payment, within 14 days from the date we received your return notification.

SALE ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable)
I don’t do exchanges.

COMPLAINTS
Please email me if something is not what you expected it to be.